Análisis técnico de una gestión convencional de obras de edificación en altura respecto a la norma ISO 9001:2008
Cargando...
Archivos
Fecha
2011
Autores
Profesor/a Guía
Facultad/escuela
Idioma
es
Título de la revista
ISSN de la revista
Título del volumen
Editor
Universidad Andrés Bello
Nombre de Curso
Licencia CC
Licencia CC
Resumen
El presente estudio apunta a reflejar las falencias existentes en el rubro de la edificación habitacional en altura a trabes del análisis de la aplicación de un sistema de gestión de calidad en una empresa constructora nacional. El análisis se basa en información recopilada de tres proyectos realizados en el periodo 2008 - 2010.
En un comienzo se analizan puntos de la norma aplicables al giro y de cómo estos, son vulnerados en proyectos ejecutados bajo la aplicación de un sistema de gestión de calidad basado en la norma ISO 9001 :2008, posteriormente se estudian los resultados de calidad de tres proyectos a trabes del análisis de las desviaciones constructivas registradas en sus principales procesos y terminando con algunas recomendaciones para el diseño de las
herramientas de control a utilizar, describiendo una secuencia constructiva general para este tipo de edificación que permita a profesionales del rubro visualizar de mejor manera su ejecución.
El análisis de las estructuras organizacionales que generalmente se ven en este tipo de proyectos y de cómo un sistema de gestión de la calidad, en este caso uno basado en la norma ISO 9001 :2008 es vulnerado, por ser operado con estructuras organizacionales antiguas, por una mala asignación de responsabilidades y sobre todo por la falta de competencias de ciertos cargos claves dentro de las organizaciones, serán los puntos a analizar desde la perspectiva del autor y respaldados a través de un pequeño análisis de los resultados de calidad de los proyectos en cuestión.
The present study aims to reflect the existing shortcomings in the business of residential building on height through a quality management system implementation analysis, in a recognized national construction company. The analysis is based on infarmation gathered from three different projects during 2008 to 201 O period. At first. Standard rule points applicable to the industry will be analyzed, and how they are violated in projects implemented under the application of a quality management system based on ISO 9001 :2008. Secondly; quality results from three projects through constructive deviation analysis registered in the main processes that are being studied; to finally end with recommendations far the design of control tools to be used. Describing a general constructive sequence far this type of building, that will enable industry professionals to better visualize their execution. The analysis of organizational structures that are typically seen on this type of projects and how a quality management system is violated; (in this case; based on ISO 9001 :2008), far being operated following old organizational structures; far misallocation of responsibilities and specially far the lack of competence skills in certain key positions within organizations, are the points to be analyzed from the perspective of the author and supported by a short analysis of the quality results of the projects under scope.
The present study aims to reflect the existing shortcomings in the business of residential building on height through a quality management system implementation analysis, in a recognized national construction company. The analysis is based on infarmation gathered from three different projects during 2008 to 201 O period. At first. Standard rule points applicable to the industry will be analyzed, and how they are violated in projects implemented under the application of a quality management system based on ISO 9001 :2008. Secondly; quality results from three projects through constructive deviation analysis registered in the main processes that are being studied; to finally end with recommendations far the design of control tools to be used. Describing a general constructive sequence far this type of building, that will enable industry professionals to better visualize their execution. The analysis of organizational structures that are typically seen on this type of projects and how a quality management system is violated; (in this case; based on ISO 9001 :2008), far being operated following old organizational structures; far misallocation of responsibilities and specially far the lack of competence skills in certain key positions within organizations, are the points to be analyzed from the perspective of the author and supported by a short analysis of the quality results of the projects under scope.
Notas
Tesis (Ingeniería en Construcción)
Falta portada
Falta portada
Palabras clave
Industria de la Construcción