La construcción imaginativa del cuidado: la experiencia del profesional de enfermería en un servicio de asistencia remota
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Fecha
2012
Profesor/a Guía
Facultad/escuela
Idioma
en
Título de la revista
ISSN de la revista
Título del volumen
Editor
Universidade de São Paulo
Nombre de Curso
Licencia CC
Licencia CC
Resumen
The direction of care delivery goes from the action to the being; a process built from
professional experience, which gains special characteristics when the service is delivered by
telephone. The goal of this research was to understand the interaction between professionals and users in a
remote care service; to do so, a research is presented, using Grounded Theory and Symbolic
Interactionism as theoretical references. Data were collected through eight interviews with professionals who
deliver care by telephone. The theoretical understanding permitted the creation of the theoretical
model of the Imaginative Construction of Care, which shows the interaction processes the professional
experiences when delivering care by telephone. In this model, individual and social facts are
added, showing the link between the concepts, with special emphasis on uncertainty, sensitivity and
professional responsibility, as essential components of this experience.
Notas
Indexación: Web of Science; Scielo
Palabras clave
Telenursing, Delivery of Health Care, Qualitative Research, Nursing, Enfermería
Citación
Revista Latino-Americana de Enfermagem, Vol. 20, pp. 693-700, 2012.