Aplicación de sistema de gestión de calidad en obras de edificación
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Fecha
2003
Autores
Profesor/a Guía
Facultad/escuela
Idioma
es
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Editor
Universidad Andrés Bello
Nombre de Curso
Licencia CC
Licencia CC
Resumen
El presente trabajo tiene como objetivo realizar un estudio de la aplicación de un sistema de gestión de calidad en la obra gruesa en un proyecto en particular.
La forma que se utilizó para implementar el sistema de calidad consiste en capacitar al personal, formar el comité de calidad de la obra, determinar las actividades críticas para ser estudiadas por el comité, desarrollar herramientas que permitan describir y controlar los proceso críticos seleccionados, generar un plan de trabajo para analizar todas las actividades de la obra gruesa, generar un plan piloto de gestión de calidad, desarrollar un formato para el análisis de los resultado obtenidos y entregar los análisis y conclusiones de la implementación del sistema
Los resultados obtenidos consisten principalmente en las herramientas desarrolladas por el comité de calidad de la obra, estas describen procesos constructivos de la obra gruesa y se generan documentos de control para verificar si se está cumpliendo con la descripción elaborada.
Además, se generó un plan de inspección para la obra gruesa y formatos para evaluar el nivel de entrega de los documentos de control llevados por los supervisores de terreno.
La conclusión principal es que es posible aplicar un sistema de gestión de calidad en una obra, donde exista un compromiso de la gerencia de la empresa. Además, los procesos constructivos son controlables y se pueden mejorar.
The present work has in particular as objective to carry out a study of the application of a system of management of quality in the thick work in a project. The form that was used to implement the system of quality consists on qualifying the personnel, to form the committee of quality of the work, to determine the critical activities to be studied by the committee, to develop tools that allow to describe and to control the selected critics process, to generate a work plan to analyze all the activities of the thick work, to generate a plan pilot of management of quality, to develop a format for the analysis of the obtained result and to give the analyses and conclusions of the implementation of the system The obtained results consist mainly on the tools developed by the committee of quality of the work, these describe constructive processes of the thick work and control documents are generated to verify if it is fulfilling the elaborated description. An inspection plan was also generated for the thick work and formats to evaluate the level of delivery of the control documents taken by the site supervisors. The main conclusion is that it is possible to apply a system of management of quality in a work, where a commitment of the management of the company exists. The constructive processes are also controllable and they can be improved
The present work has in particular as objective to carry out a study of the application of a system of management of quality in the thick work in a project. The form that was used to implement the system of quality consists on qualifying the personnel, to form the committee of quality of the work, to determine the critical activities to be studied by the committee, to develop tools that allow to describe and to control the selected critics process, to generate a work plan to analyze all the activities of the thick work, to generate a plan pilot of management of quality, to develop a format for the analysis of the obtained result and to give the analyses and conclusions of the implementation of the system The obtained results consist mainly on the tools developed by the committee of quality of the work, these describe constructive processes of the thick work and control documents are generated to verify if it is fulfilling the elaborated description. An inspection plan was also generated for the thick work and formats to evaluate the level of delivery of the control documents taken by the site supervisors. The main conclusion is that it is possible to apply a system of management of quality in a work, where a commitment of the management of the company exists. The constructive processes are also controllable and they can be improved
Notas
Tesis (Constructor Civil)
Palabras clave
Construcción, Control de Calidad