Implementación de un sistema integrado de gestión de la calidad y procesos de ingeniería de software conforme a normas ISO 9001:2015 e ISO 29110:2011
Cargando...
Archivos
Fecha
2017
Profesor/a Guía
Facultad/escuela
Idioma
es
Título de la revista
ISSN de la revista
Título del volumen
Editor
Biblioteca Universidad Andrés Bello
Nombre de Curso
Licencia CC
Licencia CC
Resumen
Actualmente las Pequeñas Entidades - PE – viven la constante necesidad de abordar en forma decidida la mejora de sus servicios y productos así como generar estándares de calidad superiores a los que tradicionalmente se aceptan en el mercado.
Una PE que no cuente o no considere la adopción de medidas que aseguren una gestión de la calidad eficaz frente a los clientes está atentando en contra de su imagen y reconocimiento como empresa eficiente. Este escenario es especialmente relevante cuando una organización que presta servicios de tecnologías de la Información no está debidamente fortalecida ni respaldada por prácticas que aseguren niveles de calidad superior.
Un PE busca asegurar mediante la implementación de un Sistema Integrado de Gestión de la calidad y los procesos de ingeniería de software conforme a normas ISO 9001 e ISO 29110 la entrega de productos y servicios de alta calidad. Así mismo incorporar el factor gestión de la calidad a los procesos de ingeniería de software, concientizar a la alta dirección y hacer ver los beneficios que implica adoptar la implementación de un Sistema Integrado de Gestión de la calidad del software es un aspecto relevante que incide directamente en el nivel de éxito.
Finalmente, junto con mejorar la calidad de los productos y servicios, la ejecución y el funcionamiento de los procesos de las PE, controlando de forma más efectiva cada etapa y en consecuencia aumentando con ello la competitividad, permitirá alcanzar los niveles deseados ya que se estará desarrollando productos de software bien construidos.
Currently Small Entities - PE - live the constant need to resolutely address the improvement of their services and products as well as generate quality standards higher than those traditionally accepted in the market. An EP that does not count or does not consider the adoption of measures to ensure effective quality management against customers is undermining its image and recognition as an efficient company. This scenario is especially relevant when an organization providing information technology services is not adequately strengthened or supported by practices that ensure higher levels of quality. A PE seeks to ensure the delivery of high quality products and services through the implementation of an Integrated Quality Management System and software engineering processes according to ISO 9001 and ISO 29110 standards. Likewise, incorporating the quality management factor into software engineering processes, raising the awareness of senior management and showing the benefits of implementing an Integrated Software Quality Management System is a relevant aspect that directly affects On the level of success. Finally, together with improving the quality of products and services, the execution and operation of the EP processes, controlling more effectively each stage and consequently increasing the competitiveness, will allow to reach the desired levels as it will be developed Well-constructed software products.
Currently Small Entities - PE - live the constant need to resolutely address the improvement of their services and products as well as generate quality standards higher than those traditionally accepted in the market. An EP that does not count or does not consider the adoption of measures to ensure effective quality management against customers is undermining its image and recognition as an efficient company. This scenario is especially relevant when an organization providing information technology services is not adequately strengthened or supported by practices that ensure higher levels of quality. A PE seeks to ensure the delivery of high quality products and services through the implementation of an Integrated Quality Management System and software engineering processes according to ISO 9001 and ISO 29110 standards. Likewise, incorporating the quality management factor into software engineering processes, raising the awareness of senior management and showing the benefits of implementing an Integrated Software Quality Management System is a relevant aspect that directly affects On the level of success. Finally, together with improving the quality of products and services, the execution and operation of the EP processes, controlling more effectively each stage and consequently increasing the competitiveness, will allow to reach the desired levels as it will be developed Well-constructed software products.
Notas
Tesis (Ingeniero en Gestión Informática)
Palabras clave
Control de Calidad, Ingeniería de Software, Normas