Chilean University Students’ Satisfaction With Online Learning During COVID-19 Pandemic: Demonstrating the Two-Layer Methodology

dc.contributor.authorMontero, Rodrigo
dc.contributor.authorGempp, René
dc.contributor.authorVargas, Miguel
dc.date.accessioned2022-09-12T17:20:46Z
dc.date.available2022-09-12T17:20:46Z
dc.date.issued2022-07
dc.descriptionIndexación: Scopuses
dc.description.abstractStudent satisfaction is a crucial determinant of success in online education, but studies on satisfaction with virtual classes during the COVID-19 outbreak are still scarce. This research contributes empirical evidence regarding the determinants of overall satisfaction with online classes and academic performance through the domain satisfaction approach. Additionally, we introduce to the psychological literature the two-layer model, a well-known econometric methodology, to estimate the effect of domain satisfaction while controlling the impact of unobserved individual differences. Our analyses are based on a cross-sectional sample of n = 648 Chilean university students (53.4% female) surveyed at the end of the first academic semester of 2021, during the lockdown mandated by the Chilean government due to the COVID-19 pandemic. Results show that satisfaction with the support provided by the university, satisfaction with learning, and satisfaction with the perceived quality of the online classes significantly explain the 68% of the variance of satisfaction with the virtual classes experience. Furthermore, satisfaction with academic performance is significantly explained by satisfaction with grades, learning, and the perceived quality of the online classes (R2 =.65). We also explore heterogeneous effects, separating them by gender and geographic area, and find that domains that systematically impact students’ satisfaction with online education are satisfaction with grades, learning, and the quality of classes. Copyright © 2022 Montero, Gempp and Vargas.es
dc.description.urihttps://www.frontiersin.org/articles/10.3389/fpsyg.2022.887891/full
dc.identifier.citationFrontiers in Psychology Volume 1327 July 2022 Article number 887891es
dc.identifier.doi10.3389/fpsyg.2022.887891
dc.identifier.issn1664-1078
dc.identifier.urihttps://repositorio.unab.cl/xmlui/handle/ria/23838
dc.language.isoenes
dc.publisherMDPIes
dc.rights.licenseAtribución 4.0 Internacional (CC BY 4.0)
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/deed.es
dc.subjectChilees
dc.subjectCOVID-19es
dc.subjectOnline learninges
dc.subjectSatisfaction domainses
dc.subjectStudent satisfactiones
dc.subjectTwo-layer modeles
dc.subjectVirtual classeses
dc.titleChilean University Students’ Satisfaction With Online Learning During COVID-19 Pandemic: Demonstrating the Two-Layer Methodologyes
dc.typeArtículoes
Archivos
Bloque original
Mostrando 1 - 1 de 1
Cargando...
Miniatura
Nombre:
Montero_R_Chilean_University_Students_Satisfaction_With_2022_Article.pdf
Tamaño:
470.08 KB
Formato:
Adobe Portable Document Format
Descripción:
TEXTO COMPLETO EN INGLES
Bloque de licencias
Mostrando 1 - 1 de 1
No hay miniatura disponible
Nombre:
license.txt
Tamaño:
1.71 KB
Formato:
Item-specific license agreed upon to submission
Descripción: