Exploring Job Satisfaction in the Platform Economy: A Multidimensional Study of Mobile Digital Platform Workers in Chile

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dc.contributor.authorLay-Raby, Nelson
dc.contributor.authorCea-Gonzalez, Pablo
dc.contributor.authorde la Fuente-Mella, Hanns
dc.contributor.authorRíos-Vásquez, Gonzalo c
dc.date.accessioned2025-04-09T23:41:45Z
dc.date.available2025-04-09T23:41:45Z
dc.date.issued2025
dc.descriptionIndexación: Scopus.
dc.description.abstractThis study examines job satisfaction among mobile digital platform workers in Chile, addressing the gap in understanding the interplay between autonomy, social support, and technology in the platform economy. It explores how these factors shape job satisfaction through the following research question: How do autonomy, social support, and technological factors influence job satisfaction in the platform economy? Using a quantitative methodology, 398 platform workers from three Chilean regions participated in a survey, with data analyzed via logistic regression models to evaluate the impact of sociodemographic and psychological variables. The findings highlight that autonomy and social support significantly enhance job satisfaction, while technological usability and transformation are pivotal for positive work experiences. The study concludes that fostering worker autonomy, robust support systems, and user-friendly technologies is critical for improving job satisfaction in the gig economy. These insights contribute to the academic literature and inform strategies for policymakers and platform operators, emphasizing the need for tailored approaches to enhance worker well-being and organizational outcomes. © 2025 by the authors
dc.description.urihttps://www.mdpi.com/2071-1050/17/2/532
dc.identifier.doi10.3390/su17020532
dc.identifier.issn20711050
dc.identifier.urihttps://repositorio.unab.cl/handle/ria/64110
dc.language.isoen
dc.publisherSustainability (Switzerland), Volume 17, Issue 2January 2025 Article number 532
dc.rights.licenseAttribution 4.0 International CC BY 4.0 Deed
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/
dc.subjectcollaborative economy
dc.subjectdigital platform workers
dc.subjectgig economy
dc.subjectjob satisfaction
dc.subjectsociodemographic variables
dc.subjectwork autonomy
dc.titleExploring Job Satisfaction in the Platform Economy: A Multidimensional Study of Mobile Digital Platform Workers in Chile
dc.typeArtículo
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