Características de documentos utilizados para estructurar las políticas internas relacionadas a las metas internacionales de seguridad de pacientes
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Archivos
Fecha
2016-08
Autores
Villarroel, Ximena
Febré, Naldy
Profesor/a Guía
Facultad/escuela
Idioma
es
Título de la revista
ISSN de la revista
Título del volumen
Editor
Universidad de Concepcion
Nombre de Curso
Licencia CC
Atribution 4.0 International (CC BY 4.0)
Licencia CC
https://creativecommons.org/licenses/by/4.0/deed.es
Resumen
La gestión de riesgos de eventos adversos es un tema fundamental en las instituciones de salud, esta se inicia con
la elaboración de normas, protocolos e indicadores, los cuales deben ser construidos de acuerdo a normativas
internacionales. Objetivo: Describir las características del documento formal que utilizan las instituciones en
nuestro país para estructurar las políticas internas relacionadas a las metas internacionales de seguridad de
pacientes. Material y método: Estudio cuantitativo, descriptivo, de corte transversal; siendo evaluados un total
de 90 documentos de instituciones de salud pública y privada. Se recolectó la información vía on line, entrevista
directa y mediante envío de correos electrónicos a los comités de calidad de las instituciones. Los criterios de
selección se basaron en las 6 metas internacionales de seguridad del paciente. Fueron respetadas las normas éti cas internacionalmente definidas. Resultados: Se evaluaron un total de 30 instituciones de salud. Los ítems con
cumplimiento sobre 90% fueron “Nombre de la institución y Título del documento”. Por su parte “existencia de
programa de supervisión “y “presencia de indicador o indicadores” representaron porcentajes de cumplimiento
igual a 40%. De las instituciones evaluadas se encontró la documentación sobre “Identificación de pacientes” en
el 90% (27/30). Conclusión: La presente investigación muestra la diversidad de formatos de estructuración de
documentos relacionados a la seguridad de pacientes y exigidos en la acreditación de prestadores.
The management of adverse events is a key issue in health institutions; this effort begins with the development of standards, protocols and indicators, which must be built according to international standards. Objective: To assess the official document used by health centers in our country for establishing internal policies with regards to international quality criteria in the area of patient safety. Method: Quantitative, descriptive, cross-sectional study, with a total of 90 documents which were assessed, from private and public health care centers. Informa tion was collected online, through direct interview or e-mails sent to the quality committees of the institutions involved. The selection criteria were based on 6 international patient safety goals. Internationally defined ethi cal norms were respected. Results: A total of 30 health institutions were assessed. Items reaching above 90 % compliance were “name of institution and title of document”. On the other hand, the items “existence of the monitoring program” and “presence of indicator or indicators” had a 40% compliance. Out of the institutions assessed, documentation about “Patient Identification” was found in 90 % (27/30) of them. Conclusion: The present study shows the diversity of formats for the elaboration of documents for patient safety, which are also required for accreditation.
The management of adverse events is a key issue in health institutions; this effort begins with the development of standards, protocols and indicators, which must be built according to international standards. Objective: To assess the official document used by health centers in our country for establishing internal policies with regards to international quality criteria in the area of patient safety. Method: Quantitative, descriptive, cross-sectional study, with a total of 90 documents which were assessed, from private and public health care centers. Informa tion was collected online, through direct interview or e-mails sent to the quality committees of the institutions involved. The selection criteria were based on 6 international patient safety goals. Internationally defined ethi cal norms were respected. Results: A total of 30 health institutions were assessed. Items reaching above 90 % compliance were “name of institution and title of document”. On the other hand, the items “existence of the monitoring program” and “presence of indicator or indicators” had a 40% compliance. Out of the institutions assessed, documentation about “Patient Identification” was found in 90 % (27/30) of them. Conclusion: The present study shows the diversity of formats for the elaboration of documents for patient safety, which are also required for accreditation.
Notas
Indexación: Scopus.
Palabras clave
Seguridad del Paciente, Normas, Investigación en Administración de Enfermería
Citación
Ciencia y Enfermeria. Volume 22, Issue 2, Pages 91 - 102. August 2016
DOI
10.4067/S0717-95532016000200007